Getting certified can be costly and you might think just following the guidelines provided by an ISO documentation is good enough, but without the proof of qualification the enthusiasm might appear lacking. If that’s not reason enough to get ISO 9001 certification for your company, then here are five additional reasons that a quality management systems certification is a good idea.
Having a quality management system in place, and certified as well, shows an increase in company organization of policies, practices, priorities, and key objectives. Clear and concise organization of the key parts of a company in line with a QMS in turn helps keep employees on task and on point, ensuring that work moves forward with the least amount of resistance.
2. Avoid Troubling Waters
A big concern a lot of companies have is in regards with compliance and auditors taking a company to task on a lack of it. With an ISO certification in quality management systems this largely reduces compliance issues within most companies, as standards for compliance are a big part of QMS documentation.
With increased organization, and increased standards for compliance and regulation, comes an increase in a company’s overall effectiveness. Since QMS provides clearly defined goals, organization, and standards employees know what they are supposed to do, when, and how. This cuts costs and ultimately saves time.
4. The Customer Is Always Right
Customer satisfaction should come first and foremost, and quality management systems sets customers as a high priority, according to qualitymanagementsystem.com. This means that your customers and what they want, their feedback, and their care is taken into consideration within your company. It provides standards and rules that employees and the company itself are to follow in customer satisfaction and service.
5. Keep Good Records
Records and documentation can sometimes be the biggest hurdle to get a handle on. Despite having good organizational guidelines, effective work priorities, or even great customer service sometimes a document gets lost to the wayside. QMS also sets guidelines for how documentation and documentation systems are implemented and processed, so you won’t lose important pieces of information.
A good company looks at ISO 9001 certification and follows the guidelines provided, if not actually going through the certification process. A great company follows through with the certification process. There are more upsides, overall, than there are even downsides to getting certified. If you already follow the ISO documentation to the letter, why not take that next step and ensure that your consumers know?